Refund and Returns Policy

Unhoni.com – Return and Refund Policy

Thank you for shopping at Unhoni.com! We strive to provide you with high-quality t-shirts and watches and excellent customer service. If you are not completely satisfied with your purchase, please review our return and refund policy below.

Eligibility for Returns:

* To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.

* Proof of purchase (order number, receipt) is required for all returns.

Specific Product Return Windows:

Non-Returnable Items:

* Certain products may be exempt from returns due to hygiene reasons or other specific circumstances. This will be clearly stated on the product page if applicable. For example, if a t-shirt has been worn or washed, it likely won’t be returnable.

Return Process:

* Contact Us: Please contact us at [saport@unhoni.com] within the applicable return window receiving your order to request a return authorization. Please include your order number and reason for the return.

* Return Authorization: Once your return is approved, we will provide you with instructions on how to return the item.

* Packaging: Carefully package the item in its original packaging (if possible) to prevent damage during transit.

* Shipping: You are responsible for the return shipping costs unless the return is due to a defective product or an error on our part.

* Tracking: We strongly recommend using a trackable shipping service to ensure that we receive your return. We are not responsible for lost or damaged returns.

Refunds:

* Once we receive your returned item, we will inspect it and notify you of the status of your refund.

* If the return is approved, we will process your refund to your original payment method within [6] business days.

* Please note that depending on your payment provider, it may take some time for the refund to appear in your account.

Exchanges:

* If you wish to exchange an item, please contact us at [saport@unhoni.com] to arrange the exchange. Exchanges are subject to product availability.

Damaged or Defective Products:

* If you receive a damaged or defective product, please contact us immediately at [saport@unhoni.com] with photos of the damaged or defective item.

* We will gladly replace the item or issue a full refund, depending on the situation. We will also cover the return shipping costs for damaged or defective products.

Contact Us:

If you have any questions about our return and refund policy, please contact us at:

[Saport@unhoni.com]

Changes to this Policy:

We reserve the right to modify this return and refund policy at any time. Any changes will be posted on this page.

Important Considerations:

* Legal Compliance: It is crucial to consult with a legal professional to ensure your return policy complies with all applicable laws and regulations in your region. Return and refund laws can vary significantly.

* Hygiene: For t-shirts and other clothing items, consider specifying your policy regarding hygiene. For example, stating that items must be unworn and unwashed is common practice.

* Watches: For watches, be very clear about what constitutes a valid return. For example, if the watch has been resized or shows signs of wear, you may not accept the return.

* Photography: Requesting photos of the item before it is shipped back can be helpful in case of disputes.

* Clear Language: Use very clear and concise language. Avoid ambiguity.

* Professional Advice: Again, consulting with a legal professional is highly recommended to ensure your policy is legally sound and protects your business. This is especially important for specific product categories like watches.

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